Virtual Assistant
Highlights
Assist in the drafting and completion of books.
Edit and format books to KDP standard, and uploaded them on Amazon.
Conduct a wide variety of researches.
Design book covers on Canva.
Design pitch proposals and one pager documents using Canva.
Confirm, register and schedule events, and manage calendars.
Edit images and videos to fit in different kinds of documents.
Spread data and build email lists on Sheets.
Virtual Assistant
Highlights
Created meeting presentations using Google Slides and PowerPoint.
Created simple designs using Canva and Pixel Lab.
Wrote articles for clients using Google Docs and Ms. Word.
Managed clients' schedules using Google Calendar.
Collated and kept a record of employee data using Google Sheets.
Managed client social media.
Content Writer & Editor
Highlights
Created content calendars for the company website and social media using Google Sheets.
Conducted thorough research on different topics for the website.
Wrote, edited, and published articles online using WordPress.
Edited, proofread, and optimized all employees' articles SEO-wise before publishing, which results in increased site traffic.
Scheduled meetings using Google Meet, Zoom, and Google Calendar.
Web Content Creator
Highlights
Conducted research on different topics for the website.
Created content calendars and content for the website.
Wrote, edited, and published content online using WordPress.
Administrative Assistant
Highlights
Received clients, parents, and students into the office; communicating the relevant school information and policies to them.
Provided general office administrative services like drafting and typing official letters, and printing and photocopying all kinds of documents.
Scheduled meetings between the school head and the staff.
Booked appointments for clients with the school head and managed their relationship.
Created invoices for clients' online payments.
Created and filed students' reports and school documents.
Maintained up-to-date records of the staff's files, and managed other staff-related issues like documentation, induction, placement, and monthly summaries of attendance.
Managed the students' online registration portal during the COVID-19.
Customer Service Officer
Highlights
Attended to the needs of customers through phone calls and physically.
Placed orders for books that were not available in the bookstore.
Managed and handled inventory records of books that were sold daily, and the ones available in the bookshops.
Supervised the sales and movement of books to different locations.
Provided weekly reports on the progress and sales of books in the bookstores.